Duetech Privacy Policy
At Duetech, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your personal data when you interact with our website (www.duetech.co.za) and related services. By accessing or using our website, you agree to the terms outlined in this Privacy Policy.
1. Collection of Personal Information
To make use of our website and services, we may require the following personal information from you:
- Your full name and surname;
- Your email address;
- Your physical address;
- Your contact number.
This information is necessary for us to provide you with the services and products you request from Duetech.
2. Responsibility to Update Personal Information
It is your responsibility to ensure that the personal information you provide to us is accurate, complete, and up-to-date. If any of your details change, please promptly update the information to ensure we can continue to serve you effectively.
3. Use of Cookies
Our website uses “cookies” to automatically collect certain data during your use of the site. A cookie is a small text file placed on your device to help us recognize repeat users, facilitate ongoing access to the website, track usage behavior, and compile aggregate data. This allows us to improve the functionality and content of the website. The information collected through cookies does not personally identify you.
- Cookie Control: You can manage cookies through your browser settings. Most browsers allow you to either accept or decline cookies. However, please note that disabling cookies may limit your ability to access some features of our website. Certain website features may not function properly if cookies are disabled.
4. Providing Additional Personal Information
You may choose to provide additional personal information to us. If you do so, you agree to provide accurate and current details and not impersonate or misrepresent any individual, entity, or affiliation. You are responsible for ensuring the information you provide is truthful and correct.
5. Purpose of Collecting Personal Information
We collect and use your personal information for the following purposes:
- To contact you regarding current or new products, services, or promotions;
- To inform you of new features, special offers, and promotional competitions (if you have consented to receive marketing material);
- To improve your experience on our website by analyzing statistical non-personal browsing habits;
- To facilitate transactions and communication with us.
6. Use and Disclosure of Personal Information
We will not use your personal information for any purposes other than those stated above, unless we have your explicit consent. We will also not share your personal information with third parties without your permission, unless the disclosure is necessary for:
- 6.1. Compliance with applicable laws, court orders, or legal processes;
- 6.2. Protecting and defending the rights or property of Duetech.
7. Disclosure to Third Parties
We may disclose your personal information to our employees and third-party service providers who assist us in communicating with you through our website or email. These parties may need to access your personal information to provide services on our behalf, but they will be bound by confidentiality and non-use agreements to protect your privacy.
8. Protection of Personal Information
We are committed to ensuring the security of your personal information. To this end, we will:
- 8.1. Treat your personal information as strictly confidential;
- 8.2. Take appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure, as well as accidental loss, destruction, or damage;
- 8.3. Notify you promptly if we become aware of any unauthorized use or disclosure of your personal information;
- 8.4. Provide you with reasonable evidence of our compliance with this policy upon request;
- 8.5. Upon your request, promptly return or securely destroy any of your personal information in our possession or control.
9. Third-Party Websites
If you disclose your personal information to third parties, such as entities that operate websites linked to ours, Duetech is not responsible for any loss or damage that you may suffer as a result of disclosing information to such third parties. We do not control how third parties handle your personal data, and we recommend that you review their privacy policies before disclosing any personal information.
10. Changes to the Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the updated policy will become effective as soon as it is published. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your information.
By using our website, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
